
How It Works
Renting and lending on Rent It Forward is simple, safe, and rewarding. Here's everything you need to know to get started.
For Renters
Find and rent exactly what you need from your local community
1. Search & Browse
Search for items by category, location, or specific keywords. Filter results by price, availability, and distance.
2. Connect & Arrange
Message the owner to ask questions, check availability, and arrange pickup or delivery details.
3. Book & Pay
Secure your booking with our safe payment system. Your payment is protected until you confirm receipt.
4. Use & Review
Enjoy your rental! Return the item as agreed and leave a review to help build our community.
For Lenders
Turn your unused items into a source of passive income
1. List Your Items
Take photos and create listings for items you want to rent out. Set your price and availability.
2. Receive Requests
Get notified when someone wants to rent your item. Chat with potential renters and approve bookings.
3. Hand Over Item
Meet the renter or arrange delivery. Check the item condition together before handover.
4. Get Paid
Receive payment automatically when the rental is confirmed. Build your reputation with positive reviews.
Safety & Trust
Your security and peace of mind are our top priorities
Verified Users
All users verify their identity with government ID and phone number verification for added security.
Secure Payments
All transactions are processed securely. Payments are held in escrow until rental completion.
24/7 Support
Our customer support team is available around the clock to help resolve any issues.
Transparent Pricing
Simple, fair fees with no hidden costs
For Renters
- Service fee: 15% of rental cost
- Optional insurance: ~$7/day for damage protection
- Optional security deposit for high-value items
- Secure escrow payment system
Example: $30/day bike rental + $4.50 service fee (15%) + $7 insurance = $41.50 total
For Lenders
- Platform commission: 20% of rental income
- Free listing creation
- Automatic payouts after rental completion
- Set your own pricing and availability
Example: $30/day rental - $6 platform fee (20%) = $24 net earnings
Ready to Get Started?
Join thousands of Australians already sharing and earning through Rent It Forward